When will I receive my digital portrait?
In 1-4 days.
How will I receive my digital portrait?
We will send it to you on the email you gave us at checkout.
What if I want to change something from my illustration?
We offer 3 free revisions after we send you the portrait to 100% guarantee your satisfaction with your image.
What if I have more than 6 people in the image?
Please contact us at email@example.com for a special discount. We will respond to you within a day, most probably within a few hours.
Does my pet/baby count as a character?
How long does shipping take?
It depends on your location. Click here to find out how long it takes to ship to your country/region.
I have a question, who do I contact?
Send us a message at firstname.lastname@example.org.
Can I pay with my own currency?
You will probably see the prices in your own currency (based on your location). That serves you as a guide to know the value of the product, because at check out you will have to pay using USD, which most debit and credit cards accept without a problem. So although we only accept USD payments at the moment, it should not be a problem to you at all. If there is a problem, don't doubt contacting us at email@example.com, we will get back to you within a day.
Can I use my portrait for whatever I want (example: for commercial use)?
Yes, you can do with your illustration as you please.
If you have any other questions, feel free to contact us at firstname.lastname@example.org